SERVICES

SERVICES

7 YEARS WARRANTY

Arçelik extended the warranty period!

3 YEARS WARRANTY

Refrigerators
Dishwashers
Thermosiphon and Boilers
Televisions
Washing Machines
Radiator and Kuartz Stove
Dryers
Microwave Ovens
Air Conditioners
Deep freezers
Plasma TV's
Ovens

2 YEARS WARRANTY

Mini and Midi Ovens
Carpet Washing Machines
Built-in Domino Hobs
Set Top Cooker
Food Preparation
Built-in Aspirators
Aspirators
Cookers
Built-in Hoods
Music Sets
Heaters
Television Stands
Satellite Systems
Practical Hand Vacs
Music Set Cabinets
DVD-Video
Irons
Computer (including laptop)
Fax and Phones
Personal Care products
Home Theater Systems
Infared Stoves
Ventilators
Plasma TV Equipments
Dry Brooms
Built-in Cookers

FREE INSTALLATION PRODUCTS

Dishwashers
Washing machines
Oven
Laundry Drying Machines
Televisions
Built-in Aspirators
Built-in Domino Hobs
Aspirators
Fax Machines
Music Set Cabinets
Set Top Cooker
Satellite Systems
Water Dispensers
Refrigerators
Deep freezers
Air conditioners
Microwave Ovens
Thermosiphon and Water Heater
Built-in Hoods
Built-in Cookers
DVD-Video
CNG / Natural Gas Stoves
Carpet Washing Machines
Music Sets (Except Handheld Portable)
Television Stands
Computers

CUSTOMER COMPLAINTS HANDLING POLICY

We hereby announce you that we are adapting continuously improving the efficiency and effectiveness of our customer complaint handling and responding time in order to increase the product and customer services quality of our companies,
Effectively controlling any complaint of our customers and offering a solution by ensuring the continuity of feedbacks,
Creating a customer oriented environment and to continuously increasing the customer satisfaction,
Complying with any applicable legislation related to the customers,
Recording and analyzing the customers’ requests, demands and critiques and improving the quality of our products and services accordingly,
Maintaining the continuity of our reliability by our customers
As the basic principles of our Customer Complaints Handling Policy and undertake that we will provide the required collective work in order to follow these principles in every step taken as an organization.